Webinars & Seminars | Continuing Education

Restoring Water Contaminated Equipment - It's Not Impossible

The purpose of this course is to educate adjusters and insurance management on the fundamentals of commercial equipment reinstatement following a water disaster. The fundamentals of equipment restoration will be reviewed to lay the groundwork for the discussion on mitigating equipment damage and minimizing business interruption following water contamination. Case studies will be presented to demonstrate successful restoration after water contamination. This webinar will detail how to investigate claims related to commercial equipment water damage and the available options to restore to a pre-loss condition.

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Technical Restoration in Complex Environments

Learn the fundamentals of equipment restoration to lay the groundwork for mitigating equipment damage and minimizing business interruption. Gain insight from real case studies that illustrate equipment deterioration and understand how to address claims related to commercial equipment in complex environments and the available options to restore to a pre-loss condition.

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Sustainability: Will It Affect the Insurance Industry?

Sustainability affects companies’ strategies, operations, and customer approaches, and changes how they handle projects and products. This course will educate claims professionals about how sustainability initiatives affect the insurance and claims industry. The material will cover the definition of sustainability, environmental, social, and governance (ESG) criteria, the tools to use when working with a sustainability approach, and what life cycle assessment means. The presenters will also give an overview of what sustainability means for the insurance industry, how claims management and decision making can be done more sustainably, and to what extent it will influence the ways losses and claims are being handled now and in the future.

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Insurance Considerations for Bitcoin Mining Equipment

Bitcoin mining and blockchain validation has become a lucrative business, as widespread adoption of the cryptocurrency keeps growing. When disaster strikes, such as a fire or extreme weather conditions, business interruption ensues, and partial redundancy will not mitigate the loss. In this course designed for insurance claims professionals, the presenters will discuss the various challenges that currently exist with procuring replacement parts, the difference between a data center and sites that house Bitcoin mining servers, and how restoration efforts can help the equipment owner and the insurance carrier mitigate the overall loss. Case studies will be presented to demonstrate different situations that lead to Bitcoin mining equipment-specific losses.

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Immediate Measures to Implement to Preserve Equipment Following a Loss

When disaster strikes, it can sometimes be days or weeks before equipment restoration experts can get on site. It is important to know that there are immediate measures to implement to help preserve equipment in the interim. The presenters will discuss the various measures, how and when to implement them, and who to call to get restoration efforts started. Case studies will be presented to demonstrate how immediate measures can preserve equipment until restoration experts can get on site.

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Equipment Contamination in the Marine Industry and the Impact on Insurance Claims

This webinar will educate adjusters, attorneys and insurance management on equipment contamination due to fire, water, and extinguishing agents and how these losses impact insurance claims. The presenters will discuss the basics of restoration to lay the groundwork for the discussion on mitigating equipment damage and minimizing business interruption through preservation and stabilization. The webinar will include case studies of incidents onboard ships and explain how restoration proved to be an effective solution.

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Equipment Restoration – is Pre-Loss Condition a Reasonable Expectation?

A loss happens and equipment owners choose equipment restoration to get back in business quickly. But what can they truly expect? Can they expect their equipment to be restored to a pre-loss condition? Or should they expect their equipment to just operate at a level enough to get the job done? Our presenters will explain the basics of equipment restoration to set the stage for what can be expected once its completed. They will discuss and explain the standards that restoration follows and the scientific processes that prove restoration has been successful.

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Equipment Decontamination – Not a One Size Fits All

Following a loss, equipment owners may choose equipment decontamination rather than replacement for various reasons such as reducing costs and business interruption. But equipment decontamination is not a “one size fits all”. This webinar will discuss the various equipment decontamination processes and what may be best for each type of loss. The presenters will detail how scientific processes come into play to prove that decontamination was successful. The presenters will also touch on topics such as corrosion and present case studies to showcase different decontamination methods.

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How Time Affects Claim Severity

Incidents happen, and when they do, this often results in utter chaos as everyone involved attempts to mitigate the damage. Many times, equipment restoration specialists are at the bottom of the list of who to call. But when equipment is worth more than the building itself, there is no time to waste. Restoration experts are sometimes called so late that the affected equipment is destroyed, by time alone. This webinar will educate adjusters, attorneys and insurance management on the fundamentals of equipment restoration to lay the groundwork on mitigating equipment damage and minimizing business interruption. Our presenters will discuss who to call and when and offer advice on how to effectively establish a contingency plan to avoid the delays in getting equipment reinstated.

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COVID Disinfecting Fogging Agents – Will it Affect Your Technical Equipment?

The COVID pandemic resulted in numerous companies offering disinfection services via fogging. What effect did this have on technical equipment? Is it comparable to the Chinese drywall? This webinar will discuss the permanent damage that fogging disinfection may have on technical electronic equipment and how decontamination may be a viable solution to mitigate the damage caused. Restoration techniques will be discussed and a case study presented.

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Corrosion - Effects on Metals and Electronics, Processes and Prevention

The purpose of this course is to educate attendees on the effects of corrosion on technical electronic equipment. Our presenters will detail why certain metals corrode, the types of corrosion, how to protect metals from natural degradation, the effects of corrosion on PCB’s, ways to slow the rate of corrosion post-loss and avoid pitting, how to restore corroded equipment, and provide a real loss case study.

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Disaster Preparedness and Emergency Response: How to Preserve & Stabilize Your Equipment

The purpose of this course is to educate attendees on the importance of having a disaster preparedness and emergency response plan in place as well as discuss best practices for developing and having such plans in place. Our experts will also explain how to determine what equipment was contaminated in a disaster vs. what equipment was not contaminated and detail the proper steps to immediately take in order to preserve equipment as best as possible.

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Technical Restoration in the Healthcare Industry

Healthcare equipment losses provide challenges unlike any other. With their advanced technology, these pieces of equipment are often times extremely costly. When a loss occurs due to a malfunction, fire, flood or other incident, it is imperative to get these machines back up and running as quickly as possible. This course will discuss how medical equipment can be reinstated back to its pre-loss condition. In addition, our experts will discuss how to re-establish warranties with the Original Equipment Manufacturers. Case studies will be presented to demonstrate successful healthcare equipment restoration. This is a co-presentation with Envista Forensics expert, Mark Ewing.

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A Scientific Approach to Mitigating Business Personal Property Claims

The purpose of this course is to educate adjusters, attorneys and insurance management on the scientific approach to mitigating personal property claims. The fundamentals of equipment restoration will be reviewed to lay the groundwork for discussion on using a scientific approach to mitigate personal property claims. A case study will be presented and methods on preserving and stabilizing equipment until restoration can take place will be reviewed.

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Restoring Water Contaminated Equipment – It’s Not Impossible

The purpose of this course is to educate adjusters, attorneys and insurance management on the fundamentals of commercial equipment reinstatement following a water disaster. The fundamentals of equipment restoration will be reviewed to lay the groundwork for the discussion on mitigating equipment damage and minimizing business interruption following water contamination. Case studies will be presented to demonstrate successful restoration after water contamination. This webinar will detail how to investigate claims related to commercial equipment water damage and the available options to restore to a pre-loss condition.

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The New Frontier: Equipment Restoration and the North American Wind Energy Industry

The purpose of this course is to educate adjusters, insurance management, owners, and Original Equipment Manufacturers (OEM’s) on wind turbine equipment reinstatement following thermal incidents, impacts from soot, dust, leakage of oil and cooling liquid. Our experts will discuss the various types of incidents related to wind turbine damage as well as go over the decontamination process. This webinar will also detail how to effectively establish a contingency plan tailored to your equipment.

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Technical Restoration in Complex Environments

Learn the fundamentals of equipment restoration to lay the groundwork on mitigating equipment damage and minimizing business interruption. Hear from real case studies detailing equipment deterioration and understand how to address claims related to commercial equipment in complex environments and the available options to restore to a pre-loss condition.

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Solving the Warranty Dilemma

Some vendors or manufacturers refuse to honor service contracts and warranties after a loss which can result in significant overpayment of claims. Many times, equipment is replaced when it could have been restored or repaired. Learn negotiation strategies and scientific approaches to overcome the warranty obstacle.

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Equipment Restoration Risk vs. Reward

The purpose of this course is to educate adjusters, attorneys, and insurance management on the fundamentals of commercial equipment reinstatement following a disaster. Fundamentals of equipment restoration are reviewed to lay the groundwork for the discussion on mitigating equipment damage and minimizing business interruption. Equipment deteriorating resulting from various perils is addressed and a case study is presented. This seminar will detail how to investigate claims related to commercial equipment damage and the available options to restore to a pre-loss condition.

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Webinarer

*Webinars on Demand are not available for Continuing Education credit.

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